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Hotel Sales Tasks
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Weekly sales plans, day to day sales visits and sales reports. Presents and provides information to clients by focusing on FIT’s/ GIT’s and Agents on Corporate accounts, Embassy & Airlines with potential. Responses to correspondence inclusive of quotations as requested. Classifies category of clients and prepares a suitable sales proposal for each category.
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Hotel Stores- Receiving Guidelines :
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- Receiving of Goods - All suppliers are to be instructed to deliver all goods to the receiving area. Supplier must deliver all goods within an agreed time frame stated by the Hotel/Resort. Before accepting any goods, the Receiving Clerk, and/or Store Keeper has to ensure that the purchases are supported by approved purchase orders. No orders, no deliveries. Suppliers must be instructed to submit delivery notes (with completed and correct pricing details) together with goods.
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Hotel Employee Probation Evaluation
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1. Human Resources Department will distribute a list each month, 1 month prior the end of their probation period, of associates for an evaluation review. 2. At three month’s service the Department Head will initiate a formal Evaluation Form with the associate and completes the individuals training record. 3. The standard procedure as outlined in the Performance Review Course is used to form the basis of the review.
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Food & Beverage Cost Control
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Purchase Quotation : Ensure vendors selected are approved by management. Ensure vendor list is periodically reviewed by management. Ensure purchase request is properly approved by user department. Check quotations are obtained from vendors according to corporate policy (monthly/quarterly/half-yearly update of price).
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Food and Beverage SOP Manual.

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