House Keeping Operational Controls -
Methods of conducting room inspections of guestrooms may take many forms. In addition, room inspections may be given great, varied, or no emphasis, depending on the management style of the hotel’s department heads and general managers. Some hotels employ inspectors—people whose only operational function is to inspect guestrooms and report their findings. Other hotels never inspect guestrooms, and still others have
sophisticated inspection procedures.
The Role of the Housekeeping Department -
The housekeeping department must provide a large and varied number of services each day. These include: cleaning in all areas, control of stocks, supplies and staff activities, communication with other departments, interaction with guests, checking of standards etc.