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House Keeping Policies
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House Keeping Budgets - Guest satisfaction is one measure of the housekeeping department performance. As a departmental head, the executive housekeeper must find away to deliver the services that will enhance the guest’s stay without draining profit.
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House Keeping
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House Keeping Guest Room Amenity Setup Standard - Closet - 8 regular hangers (4 in each side)/ 12 regular hangers (Resorts) 4 trousers hangers (2 in each side)/ 6 trousers hanger (Resort) 2 extra pillows on upper shelf 2 Umbrellas
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House Keeping Manual
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House Keeping Turndown Service - Housekeeper must replace used towels during turndown service. Housekeeper must close drapes/blinds during turndown service. Housekeeper must turn down top sheet and blanket during turndown service (where and if applicable). Housekeeper must neatly fold top sheet and blanket during turndown service (where and if applicable).
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House Keeping Checklist
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House Keeping – Bathroom Cleaning - Clean shower tiles and soap holders Must be free from soap scum and have polished appearance Clean tub and rinse out thoroughly No hair or soap scum should remain in tub Clean and polish tub chrome fixtures
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Kitchen Training Guide for Hotel Kitchen.

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