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Hotel Schools
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Are you planning to study hotel management...or perhaps hospitality, tourism, business or a mix of one or more of these fields? Once you have chosen the career that you want to pursue, the next step is finding a Hotel school to study at. It sounds easy but it actually isn't.
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Hotel Guest Relations Department
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Guest Relationship Section is responsible for handling matters concerning the hotel guests, namely the in-house guests, banquet/event guests, F&B outlets patrons. The Guest Relationship staff has to handle the matters, like guest’s complaints, issues that may harm or made the hotel guests uncomfortable, with the concern of the interest of both parties, the Hotel and the guest.
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Spa Resort Planning
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Spa resort planning and development is basically an economic process, and all other goals - social and environmental - must be subordinated to the economic objective, all other goals become moot.
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Early Arrivals, No Shows and Last Minute Requests
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1. The Night Assistant Manager is to print an Arrival List and identify on the report any early arrivals (0600 – 1200hr) and arrivals with no arrival time for the following day with the proper rooms assigned, unless no vacant clean rooms are available the night before. 2. All early arrival requests between 06:00 hrs. – 12:00 hrs will be set with fruits only by the overnight Room Service staff. All other food amenities will be set thereafter either in the early morning for special VIP or after guest arrivals due to food hygiene. Arrivals after 12:00 hrs will be delivered by Room Service in the afternoon to ensure freshness.
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    Random Pick
Suggestive selling is more than just a way to get guests to increase the quality and quantity of their food and beverage purchases. It is good service. Product knowledge of the menu provides confidence to the server which in turn helps to provide the guest with more options to purchase.

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