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titles description    advance search
Total result found : 546
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Handling Groups
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Group Space Requisition : When a group-booking request is received, Sales person should check Room Availability through Reservation Department. With all the information specified, the final approval will be subject to the General manager approval for the official Group Confirmation. Room availability for Group Series must be prepared in advance according to the sales contract. The Group Coordinator must liaise with the travel agent and obtain initial information at least one month prior to the arrival date. “Adhoc” groups are subject to the discretion of the General manager or Director of Sales to determine acceptance.
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Hotel Management Contract Agreement
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HOTEL MANAGEMENTAND MARKETING AGREEMENT This HOTEL MANAGEMENT AND MARKETING AGREEMENT ("Agreement") is made and entered into as of the date specified in Exhibit A attached hereto, by and between the parties identified in Exhibit A as "Operator" and "Owner." RECITALS OF FACT Owner is the owner of the real property located at and described in Exhibit B attached hereto (the "Property") which is improved with a hotel including guest rooms, meeting rooms, restaurants, parking, and other complimentary facilities as described in number and detail in Exhibit B. Operator has the exclusive right to manage and market hotels under the XYZ Hotel Management and Franchise System (the "System"). The System includes the right to use the names "XYZ," "XXX" and other similar designations and distinctive trademarks, to use the System's international marketing and reservation facilities, and to draw upon the technical assistance, training, and management resources of XYZ Hotel Group. Owner wishes to engage Operator to manage and market the Hotel. NOW, THEREFORE, incorporating the above recitals as though fully set forth, and in consideration of the mutual covenants, promises, and obligations set forth below, the parties hereto agree as follows:
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Hotel General Managers Handover Checklist
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1. Review of owning Company matters: a. Hotel agreement (operating & management, or lease) b. Owning Company organization (who's who) c. Relation with Owning Company: d. Internal Owning Company relationship e. Owning Company file (problem, how to handle same) f. Equity position of owners. Are Board members management employees? Who has approval authority? g. Capital expense budget procedure with Owning Company h. Rehabilitation/renovation agreement or plans in progress i. Board meeting timetable and previous minutes overview j. Review outstanding or pending Owning Company matters k. Trading hotel/Owning Company events and courtesies extended to Board members and Owning Co. employees l. Establish date for presentation of incoming GM to Board
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Restaurant Concept Development
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Concept development involves finding and implementing an operating style that can occupy a unique position in the minds of the target market and be consistently operated at a profit. This is an inexact science, relying on an elusive ability to "see what's not there," but there are several identifiable characteristics of a good concept: • Flexible - the ability to evolve over time without loss of market identity • Simple - more classic than trendy with resulting potential for longevity • Profitable - the ability to generate excellent return on investment • Duplicable - the ability to regenerate and expand • Compatible - does not require extensive, expensive renovations to an existing physical plant • Fresh and Exciting - not a "me too" approach • Appropriate - meets a real need and creates sufficient "gravity" to attract crowds of guests • Consistent - can deliver on its promises using the prevailing labor market and existing management capabilities • Distinct - uniquely fills a niche in the minds of the target market • Durable - can hold its own in the market • Complementary - does not require directly confronting a competitor while enhancing the overall dining market
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