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Published : September 01, 2017 | Author : Santosh
Category : Front Office Training | Total Views : 39 | Unrated

  
Santosh
International Hotelier and Trainer.


Accomodation Operations Study Guide

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Hostess Training : Welcome to the Test Restaurant Team! At Test Restaurant, we welcome all of our guests into the restaurant with enthusiasm. You are the first and last impression our guests see, it is very important that you are very friendly and warm when speaking with guests. Remember the guest has a choice today of where they would like to dine, we want them to dine with us. And we want them to leave saying “wow, the staff was really nice at Test Restaurant”, which is unusual for many restaurants these days.

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