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titles description    advance search
Published : November 06, 2011 | Author : Santosh
Category : House Keeping Training | Total Views : 38020 | Rating :

  
Santosh
International Hotelier and Trainer.

Functions of the housekeeping department:

A hotel housekeeping department has four main functions:

1-      1.  cleaning and maintenance

2-      2.  training of its personnel,

3-      3.  requisition and control of the necessary supplies and equipment

4-       4. Paperwork, schedules and reports.

These four principal functions are so intermingled that it is almost impossible to describe one without including the others. As we shall see, they overlap to a great degree.

 

Areas of responsibility:

 

Housekeeper is: in a hotel who does or oversees the work of keeping house except the kitchen and the related area (these are under the supervision of the steward).

The direct supervision of the housekeeping includes generally eight areas:

1., Guest rooms

2., Halls and corridors

3., Lobby

4., Public rooms and restaurants

5., Offices (hotel personnel)

6., Stairways

7., Windows

8., Stores, concessions, and other leased areas

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This process will help you clean your rooms quickly and efficiently. You may choose or your property may have reasons for you to clean differently than this schedule; that is fine as long as the room is cleaned to meet standards. 1. How -Where do you start? The following is a suggested order of cleaning a room. While it is not required that you follow this order exactly, the tasks have been placed and grouped in order to provide maximum efficiency and with as few trips for supplies as necessary.

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