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Published : May 03, 2012 | Author : Santosh
Category : Hotel Construction and Development | Total Views : 1931 | Rating :

International Hotelier and Trainer.

Design Brief

Among the first tasks of the hotel development process is to establish the design brief or programme for the proposed hotel. This is a cooperative effort, based on the feasibility study with

input from the owner, management company, architect, and numerous consultants.

Even at the earliest phase of a project it is valuable to know the approximate amount of space dedicated to the principal functions in a hotel, especially the approximate balance between guestrooms and public/support areas. This varies from over 90% guestroom space in budget properties and many motels, where there is limited or no food and beverage, meeting, or back-of-house functions, to less than 65% guestroom space in large convention and resort properties, where the public and support functions are essential to enabling the property to gain market share.

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Staff selected for the kitchen should be taken for a familiarisation round of the hotel and each area should be thoroughly discussed Kitchen rounds should be more thorough and the induction carried over for 2 to 3 days Layout of the kitchen and the supporting areas Familiarisation with all the equipment installed, their use, handling, functioning and maintenance to be drilled into all the members Introduction of the team members within and outside the kitchen to be carried out in an informal manner All the rules and policies of the hotel to be communicated to the members and made sure that each and every member has understood them correctly All standard procedures to be communicated to them i.e. Duty rosters, off, leaves, holidays, uniform, grooming, telephone handling, cafeteria timings, departmental communication, welfare team, G.M’s communication, lost and found procedure , the do’s and don’ts of the hotel etc.

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