normally the bulk of room cleaning should have been done in the morning shift.
The exception would be rooms 'with the 'do not disturb' sign. Some rooms are
occupied by late night / early morning arrivals by international flights. All
rooms therefore require an evening service which mostly, involves preparing the
room for the guest to sleep comfortable for the night and it should be done
prior to the guest retiring for the night. In this service, the bed is made for
night, the room is cleared and soiled bath linen is replaced.
1) Knock at the door and enter the room as per the procedure
2) Switch on the lights and ensure that all the light
fixtures are working.
3) Draw the heavy curtains.
4) Hang guest clothes if lying around.
5) Take off
the bedcover, fold neatly and store in the wardrobe, either in the topmost shelf for in the
lowermost shelfDownload detailed Room Cleaning Procedure