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Free Hotel Management Training
Free Hotel Management Training Material and Information.

Total result found : 2

Guest Service in Hotels
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YOU MUST BE ABLE TO SERVE MANY DIFFERENT TYPES OF GUESTS To make appropriate selling suggestions, and give good service, it is helpful to recognize and know how to handle all types of guests. For example
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Spa Resort Planning
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Spa resort planning and development is basically an economic process, and all other goals - social and environmental - must be subordinated to the economic objective, all other goals become moot.
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Concept development involves finding and implementing an operating style that can occupy a unique position in the minds of the target market and be consistently operated at a profit. This is an inexact science, relying on an elusive ability to "see what's not there," but there are several identifiable characteristics of a good concept: Flexible - the ability to evolve over time without loss of market identity Simple - more classic than trendy with resulting potential for longevity Profitable - the ability to generate excellent return on investment Duplicable - the ability to regenerate and expand Compatible - does not require extensive, expensive renovations to an existing physical plant Fresh and Exciting - not a "me too" approach Appropriate - meets a real need and creates sufficient "gravity" to attract crowds of guests Consistent - can deliver on its promises using the prevailing labor market and existing management capabilities Distinct - uniquely fills a niche in the minds of the target market Durable - can hold its own in the market Complementary - does not require directly confronting a competitor while enhancing the overall dining market

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