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Front Office Procedures
Front Office Procedures for Hotels.

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Front Office Reservations
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Front Office Reservations in Hotels.
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Front Office Procedures
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Average Room Rate ($ARR)- This is one of the most important performance measures to assist you make decisions for improved profitability. The calculation of $ARR is the simple division of total rooms revenue for a given period (day, week, month, year) by the number of room nights occupied for the same period.(e.g., rooms revenue of $USD 250,000 for 5,000 room nights occupied results in an $ARR for that period of $USD 50.00).
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Bed Making : Bed making is the technique of preparing different types of bed to make a guest comfortable or his/her position suitable for a particular condition. Learning the proper procedure for making a bed helps to ensure the guest’s comfort and sense of well-being. The bed is an important part of the guest’s hotel environment.

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