|Functions of the housekeeping department
Source : http://www.hoteltrainingprogramme.com
Author : Santosh
Published on : November 06, 2011
Functions of the housekeeping department:
A hotel housekeeping department has four main functions:
1- 1. cleaning and maintenance
2- 2. training of its personnel,
3- 3. requisition and control of the necessary supplies and equipment
4- 4. Paperwork, schedules and reports.
These four principal functions are so intermingled that it is almost impossible to describe one without including the others. As we shall see, they overlap to a great degree.
Areas of responsibility:
Housekeeper is: in a hotel who does or oversees the work of keeping house – except the kitchen and the related area (these are under the supervision of the steward).
The direct supervision of the housekeeping includes generally eight areas:
1., Guest rooms
2., Halls and corridors
4., Public rooms and restaurants
5., Offices (hotel personnel)
8., Stores, concessions, and other leased areas
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